Collecting users’ personal information
The data that we collect from customers are :
* Full name * Email * Gender * Photograph * Mailing address
* Postal code * Family details * University / college details * Phone number
* Bank account details * Vehicle details * Permanent account number (PAN) * UDI (Aadhar)
* CIBIL and * Academic records and certificates.
Collecting users’ personal information
Website
Our website and App also collect cellular numbers for verification to test whether the SIM on the device uniquely identifies you and prevents fraud and unauthorised entry.
We don’t gather, read or store customer SMS or call records.
Data and its utilisation rely upon how you deal with the protection controls on your device. We store the data we gather with unique identifiers attached to your device. We collect data from the device when you download and introduce our App. We unequivocally seek consent from the customer to get the necessary data from the device.
Camera
We require camera admittance to output and catch the necessary KYC archives in this way, permitting us to auto-fill essential fields.
As a piece of the help of the KYC venture, we expect admittance to your camera to empower you to start your KYC interaction. This consent permits our approved specialists or us to play out your Video KYC while taking screen captures of the unique Officially Verified Documents you present during your Video KYC venture. Video KYC empowers you to finish your KYC carefully, quickly, and proficiently. Your video will be recorded and held for administrative reasons alongside unique Official Verified Documents screen captures.
Microphone
We require microphone authorisations to empower a two-route correspondence between our approved specialist and you to perform and finish your Video KYC. Your sound will be recorded for administrative reasons.
Storage
We require storage consent so that your KYC and other significant reports can be safely downloaded and save money on your telephone. You can then effectively transfer the correct KYC-related records for quicker credit application subtlety filling and disbursal measures. This guarantees you are furnished with a consistent encounter while utilising the application.
Usage and disclosure of personal and other information.
We access, store and utilise the data we gather from you as per the relevant laws subject to the restrictions in this Privacy Policy.
We use the information to
Resolve disputes
Troubleshoot problems
Help promote a safe service
Analytical analysis
Marketing and promotional purposes include sending you promotional SMS, email and WhatsApp
Measure consumer interest and satisfaction in our products and services
Inform you about online and offline offers, products, services, and updates
Purpose of collecting information
The proposed motivation behind gathering the data given by you is to:
- Establish the identity and confirm;
- To facilitate your KYC;
- Monitor, improve and oversee our platform;